4.0★
Rating
Free
Price
Yes
Free plan
Users
Quick facts
- Starting price
- Free (500 credits/month)
- Free plan
- Yes — includes API access and unlimited data sources
- Message credits
- GPT-4: 3 credits; Claude: 2 credits; GPT-3.5: 1 credit
- Data connectors
- Notion, Zendesk, Google Drive, GitHub
- Model support
- GPT-4, Claude, GPT-3.5-Turbo, custom models
- White-label
- Yes — available on all plans
Ratings by category
Ease of Setup4.2/5
Accuracy4.1/5
Customization4.0/5
Integrations3.9/5
Enterprise Security3.8/5
Value for Money4.1/5
Key features
- Multi-model AI chat: run GPT-4, Claude, or GPT-3.5 on the same data sources — switch models anytime without re-training
- Unlimited data sources on free plan: sync Notion, Zendesk, Google Drive, GitHub, and more without hitting a connector limit
- White-label components: embed a fully branded AI chat widget with custom design — available on all plans
- Credit-based messaging: pay per model usage with transparent per-message costs by AI model type
- Custom fine-tuning: adapt the AI model to your product's terminology, tone, and specific knowledge domain
- Bring-your-own-key (BYOK): use your own OpenAI or Anthropic API keys on Enterprise to control costs and data
Pros & cons
Pros
- Generous free plan includes API access, unlimited data sources, and white-label components — rare at this price point
- Multi-model support — choose GPT-4, Claude, or GPT-3.5 per query; bring your own API key on Enterprise
- Pre-built connectors for Notion, Zendesk, and Google Drive — minimal setup for documentation-heavy teams
- White-label components available on all plans — embed a branded chat widget without upgrading
- Model customization and fine-tuning available — adapt the AI to your specific terminology and tone
Cons
- Free plan limited to 500 message credits/month — GPT-4 queries cost 3 credits each, so it runs out fast
- No visible mid-tier pricing between Free and Enterprise — forces a jump to custom enterprise contracts
- Credit system adds unpredictability to monthly costs depending on which model users trigger
- Enterprise pricing lacks transparency — requires a sales conversation to understand actual costs
- Smaller ecosystem compared to competitors like Intercom or Zendesk AI — fewer native integrations
Plans & pricing
| Plan | Price | Features |
|---|---|---|
| Free | Free 500 message credits per month. No credit card required. | 500 message credits/month, Unlimited data sources, Pre-built components, API access, Analytics dashboard, Model customization, Notion, Zendesk, Google Drive connectors, White-label components, Data export |
| Enterprise | Custom pricing Custom pricing based on usage and use case. Contact sales. | 500+ message credits/month (custom volume), White-label components, Custom fine-tuning, Custom AI models, Bring-your-own-key (BYOK), SSO, Advanced analytics, Data export, Custom connectors, SLA with premium support |
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Miriam Alonso researched and verified this page. See our methodology.