4.1★
Rating
$150/mo
Price
No
Free plan
Users
Quick facts
- Starting price
- From ~$150/month (demo required)
- Free plan
- No
- Deployment
- Web embed, Slack, API
- Builder
- No-code visual builder + TypeScript SDK
- Customers
- Postman, Anthropic, Midjourney, Pinecone
- Open source
- Yes — Inkeep Open Source available
Ratings by category
Ease of Setup3.8/5
Accuracy4.3/5
Customization4.2/5
Integrations4.1/5
Enterprise Security4.2/5
Value for Money3.7/5
Key features
- Customer-facing AI assistants: deploy agents that answer complex questions using Unified Search and Customer Intelligence from your docs and data
- Internal CX copilots: AI coworkers integrated with Slack and support platforms to help your team resolve tickets faster
- Automation agents: keep knowledge bases current through event-triggered workflows and multi-agent orchestration
- No-code visual builder: create and configure agents without engineering resources; TypeScript SDK for full custom control
- MCP tool integrations: connect to CRM, billing, and data platforms via Model Context Protocol
- Open source option: Inkeep OSS includes the visual builder, SDK, UI components, and deployment tools
Pros & cons
Pros
- Purpose-built for developer tools and technical documentation — strong RAG accuracy on complex content
- Covers both customer-facing agents and internal CX copilots in a single platform
- Both no-code visual builder and TypeScript SDK — accessible to non-technical and developer teams alike
- Open source option available for teams that want to self-host core features
- Trusted by Anthropic, Postman, Midjourney, and Pinecone — proven in demanding technical environments
Cons
- No self-serve pricing — requires a sales demo to even start, which adds friction for smaller teams
- No free plan — not suitable for testing on a tight budget
- Pricing starts around $150/month and scales up significantly for enterprise features
- Heavy enterprise focus makes it overkill for simple FAQ chatbots or small support teams
- Limited public documentation on plan features and limits — lack of transparency
Plans & pricing
| Plan | Price | Features |
|---|---|---|
| Starter | $150/mo Entry-level plan. Get a demo to start. | AI customer-facing assistant, No-code visual builder, Core RAG-powered responses, Basic analytics, Standard integrations |
| Enterprise | Custom pricing Custom pricing via sales demo | Everything in Starter, Internal AI copilots for CX teams, Automation agents with event-triggered workflows, Multi-agent orchestration, TypeScript SDK for custom development, SSO and enterprise security, MCP tool integrations, CRM and billing platform connections, Dedicated support and SLA |
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Miriam Alonso researched and verified this page. See our methodology.