4.0★
Rating
$500/mo
Price
Yes
Free plan
Users
Quick facts
- Starting price
- Free (Growth from $500/mo)
- Free plan
- Yes — 1 agent, 10 conversations
- Money-back guarantee
- 30 days
- CRM integrations
- HubSpot, Salesforce, Marketo
- Channels
- Web, WhatsApp, Messenger, Instagram
- Voice AI
- Yes (Business plan and above)
Ratings by category
Ease of Setup4.1/5
Accuracy3.9/5
Customization4.0/5
Integrations4.2/5
Enterprise Security3.8/5
Value for Money3.6/5
Key features
- AI sales agent: engages website visitors in multi-step natural conversations to qualify leads and book meetings
- Visitor identification: enriches conversations with prospect context for personalized outreach
- Voice AI: enables spoken interactions on your website for a human-like experience
- Knowledge gap detection: identifies gaps in your AI training data so you can improve responses over time
- Sales playbooks: automate complex sales workflows using natural language instructions
- Multi-channel deployment: deploy the same AI agent across web chat, WhatsApp, Messenger, and Instagram
Pros & cons
Pros
- Free plan available — test with a real AI agent before committing to a paid plan
- Strong CRM integrations with HubSpot, Salesforce, and Marketo — fits directly into existing sales stacks
- Multi-channel support covers WhatsApp, Messenger, and Instagram alongside web chat
- Voice AI included on Business plan — enables natural spoken interactions on the website
- 30-day money-back guarantee on paid plans — low-risk upgrade path
- Annual billing saves 20% on the Growth plan — meaningful discount for committed teams
Cons
- Growth plan jumps to $500/month — a steep step up from the very limited free tier
- Free plan only allows 10 conversations/month — essentially a proof of concept, not usable in production
- Business plan at $1,250/month is expensive for small businesses needing visitor intelligence and voice AI
- Rebranded to Expertise AI — some documentation and integrations may reference the old ChatSimple brand
- Heavy focus on sales pipeline may not suit teams that need customer support or documentation chatbots
Plans & pricing
| Plan | Price | Features |
|---|---|---|
| Free | Free 1 AI agent, 10 conversations per month, 50 training materials. | 1 AI agent, 10 conversations/month, 50 training materials, Basic AI chat |
| Growth | $500/mo Annual billing saves 20%. 30-day money-back guarantee. | Unlimited conversations, 500 training materials, HubSpot integration, Live chat features, Knowledge gap detection |
| Business | $1250/mo 30-day money-back guarantee. | Everything in Growth, Proactive live chat engagement, 2-way CRM sync, Visitor intelligence (250 anonymous visitors), Voice AI, 3 playbooks, Zapier and Webhook integrations, Personalized microsites |
| Enterprise | Custom pricing Contact sales for custom pricing | Everything in Business, Custom AI agents, Multi-CRM support (HubSpot + Salesforce), SSO, Marketo and LeanData integrations, Active engagement automation, Custom playbooks, API access, Dedicated hosting, Custom data retention |
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Miriam Alonso researched and verified this page. See our methodology.