
4.1★
Rating
$79/mo
Price
Yes
Free plan
Users
Quick facts
- Starting price
- $79/month (Plus)
- Free plan
- Yes (pay-as-you-go)
- Deployment
- Web, WhatsApp, Telegram, Messenger, Teams
- AI billing
- Usage-based, billed at cost
- No-code builder
- Yes
Ratings by category
Ease of Setup4.0/5
Accuracy4.1/5
Customization4.3/5
Integrations4.2/5
Enterprise Security3.8/5
Value for Money4.0/5
Key features
- Visual flow builder: design conversational flows with a drag-and-drop editor — no coding required
- Usage-based AI billing: pay only for the AI tokens you consume, at provider cost without markup
- Multi-channel deployment: publish to web chat, WhatsApp, Telegram, Messenger, Slack, and Microsoft Teams
- Human handoff: transfer conversations to live agents when the bot cannot resolve the issue
- Real-time collaboration: team members can co-edit bot flows simultaneously
- Proactive chat: trigger conversations automatically based on user behavior on your website
Pros & cons
Pros
- Free plan with genuine usage — build and test bots without paying anything upfront
- Transparent AI billing at cost — no hidden markup on LLM usage
- Wide multi-channel support including WhatsApp, Telegram, Messenger, Slack, and Teams
- Strong visual flow builder with real-time collaboration for teams
- Human handoff built into Plus plan — escalate to live agents without extra tools
Cons
- Free plan limited to 500 messages/month and 1 bot — very restrictive for real deployments
- AI spend is billed separately on top of plan price — total cost can be unpredictable
- Jump from Plus ($79) to Team ($445) is steep — no mid-tier option
- Vector storage limits are low on entry plans — large knowledge bases require upgrades
- More developer-oriented than Chatbase or Dante AI — less beginner-friendly
Plans & pricing
| Plan | Price | Features |
|---|---|---|
| Pay-as-You-Go | Free Includes $5 monthly AI credit. Additional AI usage billed at cost. | 1 bot, 500 messages/month, 100 MB vector storage, $5 monthly AI credit included, Visual flow builder, Community support |
| Plus | $79/mo Annual billing available at $89/year. AI spend billed separately. | 2 bots, 5,000 messages/month, 1 GB vector storage, Human handoff, Conversation insights, Watermark removal, Proactive chat |
| Team | $445/mo Annual billing available at $495/year. AI spend billed separately. | 3 bots, 50,000 messages/month, 2 GB vector storage, Role-based access control, Real-time collaboration, Custom analytics, Priority support |
| Managed | $1245/mo Annual billing available at $1,495/year. Includes custom development and maintenance. | Custom development, Ongoing maintenance, System integration, Managed deployment |
| Enterprise | Custom pricing Contact sales for custom pricing. | Custom workspace limits, Whiteglove onboarding, Dedicated support, Advanced security and compliance |
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Read reviewMiriam Alonso researched and verified this page. See our methodology.